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How to improve internal communication at work

18 Jun 2020

How to improve internal communication at work

Effective communication is a critical component to the success of your business. 

If you want to take your organisation to the next level, then you need to focus your attention on developing an effective internal communication strategy. 

Recent research has highlighted that employees are 4.6 times more likely to perform their best work if communicated to effectively. Therefore, focusing on internal communication is critical if you want to achieve success in the workplace. 

In this blog post, we discuss the ways in which you can improve communication at work, including how it can be achieved through internal communication software like Mercury.

What methods can you use for effective internal communication?

How your business communicates internally should be one of the main focal points of your corporate strategy. With its many benefits for both the organisation and the employees, good internal communication can be the glue that holds your company together. 

But without the correct tools in place, improving communication in the workplace can be quite difficult, especially if your employees are now working remotely. 

With internal communication software like Mercury, you can take your business to the next level. With its range of social features, Mercury intranet can be used to drive internal communication and collaboration within the digital workplace.

To learn some of the different methods you can use for increasing effective internal communication within the workplace, continue reading below.

Use social features to encourage information sharing

With over 3.8 billion people using social media platforms, it’s more than likely that your employees are using them too. 

That’s why Mercury has been developed to provide social features – like, tagging, blogging, sharing, commenting – to provide users with a space to effortlessly communicate and share ideas with other colleagues. 

Providing employees with a space that is familiar and easy to use will encourage knowledge sharing and collaboration which will in turn increase productivity within the workplace.

Schedule team video calls

If you want to increase communication within the workplace then using video call is your best option. Not only are they far more engaging, but humans process visual information far faster than text or audio meaning that employees will retain information for longer. 

Setting up regular team video calls is an excellent way to increase knowledge sharing, and learning and can be a great way to encourage team building exercises.

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Engage shy employees

A digital workplace solution like Mercury was probably the best invention for introverted employees. No longer do they have the fear of having to start a conversation in person. Instead, they have a range of social tools available to them so that they can easily communicate their thoughts and ideas within the workplace. 

Mercury can be used to reach out to employees who are a little shy and help restore their confidence within the workplace. If you want to increase internal communication then all of your employees need to be included in the process. So having an internal communication tool like Mercury available to employees who are a little timid, can really help you improve internal communication within the business. 

Mobile optimise your content

With over 92% of millennials owning a smartphone, making sure that your internal communication tools are mobile friendly is essential for modern ways of working. 

It’s more than likely that most of your employees will be spending a lot more time out of the office post pandemic, meaning the way they access important company information will be a lot different from when they were in the workplace. 

Mercury is a mobile friendly intranet platform which means your employees can communicate and access important information from anywhere and from any mobile device.

Start creating happy employees

Now that you know the importance of internal communication to your business, it may be time for you to consider finding out more about how Mercury can help you improve your internal communication at work. Fill out our form below to speak to one of our internal communication experts to learn more about how Mercury can help you with your business requirements.

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How to improve internal communication at work